iOS App

Install from the App Store

  1. Tap the App Store icon ().
  2. Tap here or enter Teladoc Patient in the search bar.

  1. Tap Get.
  2. Tap Confirm.

 

Install During Your First Check-In

 

  1. Tap Check-In.

  1. Tap the Download on the App Store button ().

  1. Tap Get.

  2. Tap Confirm. Please make sure to return to the following page in the browser after you have successfully installed our Patient app and continue with the check-in process by tapping Confirm below.

  1. Tap Open.

  1. Tap Allow Camera Access.

  1. Tap OK. You cannot use the iOS Patient App unless you allow it to use your camera.

  2. Tap Allow Microphone Access.

  1. Tap OK. You cannot use the iOS Patient App unless you allow it to use your microphone.

  1. Tap Allow Push Notifications.

  1. Tap Allow. This will keep you informed about your virtual visits.

  1. Tap Allow Location Sharing.

  1. Tap Allow Once or Allow While Using App so your iPhone or iPad will remember your choice.

  1. Tap Allow Local Network Access.

  1. Tap OK. This can help improve the video quality of your virtual visit.

  1. Tap Get Started.

  1. Click Check In and proceed with your check-in.